Privacy Policy

Effective Date: November 17, 2025

1. Introduction

Welcome to Hotel Casino. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our booking services.

2. Information We Collect

We collect information that you provide directly to us when making a reservation:

Personal Information: Full name, email address, phone number
Booking Details: Check-in and check-out dates, number of guests, room preferences
Special Requests: Any additional information you provide about your stay
Technical Data: IP address, browser type, device information

3. How We Use Your Information

We use the information we collect to:

Process and confirm your hotel reservations
Communicate with you about your booking
Provide customer support and respond to inquiries
Improve our website and services
Comply with legal obligations
Send promotional communications (with your consent)

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Hotel Partners: To process your reservations
Service Providers: Third-party companies that help us operate our website and services
Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to processing of your personal information
Withdraw consent at any time

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. Gaming services are restricted to individuals 18 years and older (21+ where applicable).

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@hotelcasino.com
Address: Hotel Casino Privacy Department