Terms of Service

Effective Date: November 17, 2025

1. Acceptance of Terms

By accessing and using this website and booking services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Eligibility

You must be at least 18 years of age to make a booking through our website. In certain jurisdictions, the minimum age requirement is 21 years. By using our services, you represent and warrant that you meet the age requirements.

Access to casino facilities is strictly limited to individuals who meet the legal gambling age in the respective jurisdiction (18+ or 21+ as applicable).

3. Booking and Reservations

Booking Confirmation: All bookings are subject to availability and confirmation
Accurate Information: You agree to provide accurate, current, and complete information
Payment: Payment terms will be communicated upon booking confirmation
Modifications: Changes to bookings are subject to availability and may incur fees

4. Cancellation Policy

Cancellation policies vary by property and booking type:

Standard bookings: Cancellation up to 48 hours before check-in without penalty
Special offers and packages: May have different cancellation terms
No-show bookings: May result in full charge of the reservation
Specific cancellation terms will be provided at the time of booking

5. Casino and Gaming Terms

Age Verification: Valid government-issued photo ID required for casino access
Gaming Regulations: All gaming activities are subject to local laws and regulations
Responsible Gaming: We promote responsible gaming practices
House Rules: Casino floor rules and etiquette must be followed at all times
Self-Exclusion: Self-exclusion programs are available upon request

6. Guest Conduct

Guests are expected to:

Behave in a respectful and appropriate manner
Comply with all property rules and regulations
Not engage in illegal activities
Respect other guests and staff
Follow dress codes where applicable

We reserve the right to refuse service or remove guests who violate these standards.

7. Liability and Disclaimers

Personal Property: We are not responsible for loss or damage to personal property
Gaming Losses: Guests are responsible for their gaming activities and any associated losses
Website Accuracy: While we strive for accuracy, information may contain errors
Service Interruptions: We are not liable for service interruptions or technical issues

8. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Hotel Casino or its content suppliers and is protected by copyright and trademark laws.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites.

10. Indemnification

You agree to indemnify and hold harmless Hotel Casino from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.

11. Governing Law

These Terms of Service are governed by the laws of the jurisdiction in which each property operates. Any disputes shall be resolved in the courts of the applicable jurisdiction.

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services constitutes acceptance of the modified terms.

13. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

14. Contact Information

For questions about these Terms of Service, please contact us at:

Email: legal@hotelcasino.com
Address: Hotel Casino Legal Department